Memo #1

Date: April 19, 2009

To: Boxes and More Employees


From: Mark King, Manager


Subject: Pre-Work Stretching



A new pre-work stretching program will be implemented immediately. We are starting this new program so that it will loosen everyone up before they have to go to work. The assistant managers and myself have come up with the program.

Everyone will show up to there shift an extra forty five minutes early. During this forty five minutes we will do different stretches and rotations, these will help cut down on injuries and also hopefully clear your mind. My goal is to have a more comfortable working environment, and to keep every one's insurance cost down. I will be there leading these stretches. Everyone is encouraged to get involved and make this a fun event.

All employees will get paid for there time doing these stretches. This should add an extra three hours and forty five minutes to your work week. These stretches will put you over your forty hours so you can think of it as getting paid time and half for having fun. If you can not make it to these stretches then you need to let one of my assistant manager know at least thirty minutes early.

Remember that these exercises will benefit you. If you have any questions or comments you can contact me. Do not be afraid to come up with some suggestions for these stretches and rotations. If you feel like something needs to be added, suggest it. I will do my best to make sure that we are getting a stretch session and having fun at the same time.



POC Mark King
Store Manager
BOXES AND MORE CO.
Evansville, IN 47586
(812)719-6499

5.12

To: Suzette Chase
From: Mark King
Subject: Recommendation for Employee Absenteeism

Suzette:



As you requested, I am submitting my recommendations for dealing with your employee. The first problem that we have we this issue is that it shows insubordination. The second problem is that it affects work performance.

Inform New Employees Of Attendance Policies:

You should establish expectations during the first initial interview with an applicant. If your employees are going to be absent they should give you a 24 hour notice if possible. Let them know that there is a point system for being absent. You should come up with this system and put a memorandum out to all of your employees.

Maintain A Written Log:

I suggest that it is very important that you keep the log on your people being absent. When or if there comes a time when we have to punish the person we have information as a record. Also another great thing about that is it shows how much one person can effect a company.
I hope that these suggestions are helpful to you. If you need any further information I am here to help you.

Mark

Chapter 3 homework

16. Although they began as a side business for Disney, Destination Weddings now represent a major income source.

18. A wedding may take place in less then one hour, but the cost may be as much as $5,000.

20. Many couples prefer a traditional wedding, others request a fantasy experience.

22. B

24. A

26. B

28. B

30. B

32. In Indiana they passed a law that prohibits the use of social security numbers as identification, hence forth protecting the students.

34. Memphis Hub has millions of packages that are scanned by FedEx every night.

36. May 5th is the earliest that we can send your order.

38. Damage to rental cars are not covered by your insurance.

40. To improve your listening skills, you should stop talking, your surroundings should be controlled, your listening for main points, and an open mind must be kept.

42. Our newly hired employee has started using the computer, and is learning her coworkers' names.

44. Our new telecommunications software allows you to meet with customers over the Internet for training, web-based meetings, and online collaboration within virtual teams.

46. To get a grant you need the following information: funds required for employee salaries, how much we expect to spend on equipment, and what is the length of the project.

48. For you to win the lottery you must purchase a ticket.

50. When strolling down the Las Vegas strip, you can see the exciting Mandalay Bay.

52. Fishermen pump money into the local economy, when salmon make their annual spawning runs. Fishermen pump the local economy by: renting rooms, filling restaurants, and buying supplies from stores and shops in the region.

54. Employees hate to turn out poor products, so they make a special effort to do it right the first time. Hence forth they do not have to be returned for corrections. Also we highlighted the recurring problems so they know what to watch for.

Audience Benefits and the"You" View

23. You need to to take a safety class before we can rent out power equipment to you.

24. You must present valid verification before we can process any large check for immediate payment.

25. You must complete the enclosed card, so that we can update our customer records.

26. You can pay just $139 per person for a two-night getaway package to Orlando, that includes hotel accommodations, Pleasure Island tickets, and complimentary breakfasts.

27. You must complete the enclosed questionnaire so we can schedule for summer vacations.

28. You can take a in-house training program, if you want to improve your writing skills.

29. You can only get a store credit for returned merchandise.

30. You can get a free iPod from the bookstore only if you are a student.

Selecting Communication Channels

16. I chose face-to-face conversation for this because I thought with the whole time issue and if there was something that you might need to add in your brochure.

17. I chose fax for this one because it deals with international time zones and since they want it pronto.

18. I chose face-to-face group meeting on this one because I thought the group decisions were important.

19. I chose a letter for this one so that you have a written record of talking to the government.

20. I chose that face-to-face conversation was the correct one for this one because, it is something important that you need to talk to them about.

21. I chose a video teleconference because everyone is so spread out.

22. I chose to do a face-to-face group conversation so that you know that everyone heard that they have the meeting to be at.

1.12

I think Reebok could benefit by diversifying its staff by, the fact it would bring in different opinions from all over the place. I mean you are making shoes so it is all about fashion. People from all over the place are going to have a different out look on fashion and what they want from it. Also it would bring in competition from all over the place for pay. I mean so then they don't keep getting the same people used to a certain type of pay, it might let them pay there employees less. Also some people might just look at color as a reason for buying stuff. So if they see it is all white then they might not buy from them.

1.10

I would implement a training program for both the Thais and the Western employees, I would also train everyone. The training would be a sign of showing respect for each other. Also, it would be good for both, Westerners and Thais. So, maybe if one doesn't understand one way then if they try the other way then it might work. I mean especially since communication is very important. When you are working in a country that is not yours, learning their language is showing respect to their culture. However, it is good for the Thais to learn since most of the guests are not natives. It would be good for everyone to learn. Learning never hurts anyone.